![]() ![]() Custom and solid gold items are not eligible for a return since each piece is handmade to order. Return for a refund (Preferential returns) is subject to a 15% restocking fee, to be subtracted from the order total prior to reimbursement. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits their needs.īut in some circumstances, we will allow a ONE-TIME exchange in size, color, chain, and item of the SAME price with an additional cost of $15 for the shipping and handling fee. 'S <3 J,' you will be required to purchase three charms in total.Īdditional tiny hearts can also be purchased here.Gold Pres accepts returns/replacements within 30 days from the date the item(s) was delivered, ONLY if it's damaged or defective upon receiving.Īfter the 30-day period, you will no longer be eligible and won't be able to receive a refund. Yes, if you'd like to add a tiny heart charm to seperate the letters on your piece e.g. ![]() Is a heart charm considered an additional tiny letter charm?Ī. There are delicate in nature and can break if force is applied directly to the chain. Yes, these pieces are solid gold or silver and are design to be lived in. Yes, the charm and chain are 9ct solid gold.Ī. If you’d like your chain to be longer than 45cm, you can purchase an extension here.Ī. The chain pictured on our models is our shorter 40cm option. If you are unsure which length chain is most suitable, we recommend measuring a chain you already own (a piece of string also works), and holding it around your neck while facing the mirror. For example, if you want an 42cm chain, order a 45cm and we will shorten it for you.Ī. Yes, select the chain option larger than the custom length you require and let us know what length you need. You can add as many charms as you like and mix materials.Ī. We currently only offer our letter charms to move freely along the chain as we found that soldering the letters fixed to the chain weakens the links, and then the chain is more susceptible to breaking.Ī. Yes, if you wish to purchase more than two additional charms, they can be purchased here. This service will allow your piece to be created within 2 weeks, please contact us if you require a sooner priority date.Ī. If you require your piece by a certain date, our Priority Service may be the right option for you. If you require your piece earlier than this, please contact us to discuss your order. Our pieces pieces are made to order and can take up to 4 weeks to be produced. Letters are strung onto a matching 40cm or 45cm 9ct solid gold or silver chain.Īlso available in a bracelet length. Letters can be added retrospectively but the original chain will need to be returned for charms to be added. Letters need to be threaded onto the chain and the clasp added by Kate & Kole. The chain threads through each of the letters and the charms move freely on the chain. Look to have more than three charms? It's possible to add additional letters to your piece. The Kate & Kole tiny letter necklace celebrates a classic sans-serif font with 4mm high letters. Available as a bracelet too, for those who like to mix and match.Īdd a birthstone charm to create a personalise piece. We love the look of these necklaces either on their own, or paired with our Birthstone Necklaces for even more personality. Choose from either a 40cm or 45cm length, depending on how you like your jewellery to fit and layer. ![]() ![]() Whether you choose your own initials, those of a loved one, or spell out something special, these necklaces are made to be everyday reminders of what matters to you.Įach necklace is available in solid silver and solid 9ct yellow, rose, or white gold. Our Tiny Letter necklace is the perfect way to add more meaning to your jewellery. ![]()
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